Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 days of receiving it without giving a reason.
You do not have to use this form. A clear written cancellation request sent by email to hello@youarekey.co.uk — including your order number and a statement that you wish to cancel — is equally valid. Using this form is entirely optional.
If you do wish to use the form, you may complete it and email it to us at hello@youarekey.co.uk.
Model Cancellation Form
To: Fairbairn Brands Ltd, 3 Yarrow Place, Edinburgh, Scotland, EH4 8FY
Email: hello@youarekey.co.uk
I/We give notice that I/We hereby cancel my/our contract for the sale of the following goods:
Order number: ___________________________
Goods ordered: ___________________________
Ordered on: ___________________________
Received on: ___________________________
Customer name: ___________________________
Customer address: ___________________________
Customer signature (only if this form is submitted on paper): ___________________________
Date: ___________________________
Once we receive your cancellation, we will confirm it and send you return instructions. Please do not post any items back to us until you have received those instructions. For full details of your return and refund rights, please see our Returns and Refunds Policy.